Frequently Asked Questions
Everything you need to know about your next power upgrade.
What kind of warranty comes with Ampere electronics?
All Ampere products come with a standard 12-month limited warranty that covers manufacturing defects and hardware failures under normal use.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your devices sooner.
What is your return policy for opened electronics?
We offer a 30-day return window. If the item is opened, it must be returned with all original packaging and accessories to be eligible for a full refund.
Are your charging accessories compatible with international voltages?
Yes, most of our power adapters are designed for universal voltage (100-240V), making them safe for international travel with the appropriate plug adapter.
How can I track my order once it has been placed?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.