Returns & Exchanges
At Ampere, we stand by the quality of our high-performance electronics and offer a hassle-free 30-day return window for all products. If you are not completely satisfied with your purchase, we provide easy options for full refunds or product exchanges to ensure you stay powered up.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your device in its original packaging, including all cables, manuals, and accessories that were included in the box.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location near you.
Receive Your Refund
Once our technicians inspect the returned hardware, we will process your refund or ship your replacement device within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing